Request for RMA Code/Shipment Reference


The embedded tools company



    Before you ship hardware to Lauterbach GmbH or one of its partners (REP - except USA, Canada and Mexico) for:

    • Repair
    • Return of demo parts
    • Return of exchange parts
    • Test and support

    fill in the online form below and request a RMA code/shipment reference. This will help us to process incoming goods quickly and accurately.

    In the USA, Canada and Mexico: Please contact your local support and send the filled out USA-RMA PDF form:



EMAIL Address :


Note:


Registered customers do not need to fill-in this contact data, your EMAIL address is sufficient.

Company / Organisation:
Title :
Mr.   Ms.         
First Name :
Surname :
Department:
Street :
P.O.Box :
City :
State :
ZIP Code :
Country :
Phone :
Mobile :
Fax :

Destination of Shipment :
VAT ID (European Companies) :
Reason of Shipment :
Defect (for repairs only) :
Return delivery on week :

If we have any further technical questions, whom should we contact?
Technical Contact :
Technical Phone Contact :
Technical EMAIL Contact :

Who is your contact person at Lauterbach GmbH ?
Lauterbach EMAIL Contact :
e.g. <first_name>.<surname>@lauterbach.com

Please enter the serial numbers for all parts you plan to ship.
Serial Numbers :

Please enter all details that might be helpful to process your case.
Description :

Security Code :   Please repeat security code here

Request :
You will receive an immediate reply containing your RMA code/shipment reference and an email with an attached shipment form.
Same as above, additionally files relevant for the support can be attached.





Copyright © 2016 Lauterbach GmbH, Altlaufstr.40, D-85635 Höhenkirchen-Siegertsbrunn, Germany  Impressum
The information presented is intended to give overview information only.
Changes and technical enhancements or modifications can be made without notice. Report Errors
Last generated/modified: 19-Oct-2016